payment policy

Payment Policy for Volsopic – Effective as of January 6, 2025

Thank you for choosing Volsopic for your premium food purchases. Our Payment Policy outlines the accepted payment methods, billing information, and terms regarding payments for orders placed through our website volsopic.com.

1. Accepted Payment Methods

We accept a variety of secure payment options to ensure that your shopping experience is convenient and safe. The following payment methods are accepted:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: Visa, MasterCard, and other major debit cards
• PayPal: Secure payments through your PayPal account
• Other Online Payment Methods: Payments through digital wallets or other available online payment systems (such as Apple Pay or Google Pay) may be offered based on availability.

All payments are processed securely through our trusted payment gateway.

2. Payment Processing

• Order Confirmation: Once your order is successfully placed and payment is processed, you will receive an email confirmation with your order details.
• Payment Authorization: When you place an order, the payment method you provided will be authorized to ensure there are sufficient funds to cover the total amount of the order. If authorization is declined, we will notify you to provide an alternate payment method.
• Pre-authorization Hold: In some cases, a temporary hold may be placed on your payment method while your order is processed. This is standard practice to verify the payment before proceeding with the order fulfillment.

3. Currency

All prices on the Site are listed in U.S. dollars (USD). Payments will be processed in USD, and your financial institution will convert the amount to your local currency if applicable.

4. Billing Information

To ensure the security of your transaction, we require accurate and complete billing information. This includes:

• Full name
• Billing address (must match the address on file with your payment provider)
• Contact information (email and phone number)

Providing incorrect or incomplete billing information may delay your order processing.

5. Order Cancellation

You may request to cancel your order before it has been shipped. To cancel your order, please contact our customer service team at info@volsopic.com as soon as possible. Once an order has been shipped, cancellation is not possible, but you may return the product in accordance with our Refund and Returns Policy.

6. Payment Security

We take your payment security very seriously. All transactions are processed through secure, encrypted payment gateways. Volsopic does not store your credit card information, and we adhere to the Payment Card Industry Data Security Standard (PCI DSS) to protect your financial data.

7. Sales Tax

Sales tax may be applicable to your order based on your delivery location. The appropriate tax amount will be calculated during checkout and added to the total amount of your purchase.

8. Fraud Prevention

To prevent fraud, we may verify the provided payment details before processing an order. We may request additional information or documentation to confirm the legitimacy of the transaction. If we suspect any fraudulent activity, we reserve the right to cancel or suspend your order and notify the proper authorities if necessary.

9. Payment Declines and Errors

If your payment is declined or if you experience an error during the payment process, we will notify you immediately. Please review your payment details to ensure accuracy and attempt the transaction again. If the issue persists, feel free to reach out to our customer service team for assistance.

10. Contact Us

If you have any questions or concerns regarding our payment methods, security, or processing, please contact our customer service team:

• Email: info@volsopic.com
• Phone: (804) 769-0870
• Website: volsopic.com

Effective Date: January 6, 2025

Thank you for shopping with Volsopic. We are committed to providing you with a secure and seamless payment experience for all your premium food purchases. Should you have any questions or need assistance, please don’t hesitate to reach out to our support team.