Sales Policy for Volsopic – Effective as of January 6, 2025

At Volsopic, we are committed to providing high-quality premium food products and excellent customer service. This Sales Policy outlines the terms and conditions that apply to all purchases made on our website volsopic.com.

1. Product Availability

We make every effort to ensure that the products displayed on our website are available for purchase. However, there may be occasions when a product is out of stock or unavailable. In such cases, we will notify you as soon as possible and provide alternatives or issue a refund for the unavailable item.

2. Pricing and Payment

  • Pricing: All prices listed on the website are in U.S. dollars and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other online payment options, such as PayPal. Payments are processed securely through our payment gateway.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation that includes your order details. Please review your order carefully. If there are any errors, contact us immediately.

3. Order Processing and Shipping

  • Order Processing Time: Orders are typically processed within 1–2 business days of receipt. Orders placed after business hours or on weekends and holidays may be processed the following business day.
  • Shipping: We offer a variety of shipping options. Shipping costs are calculated based on your location and the size of your order. You will be informed of the shipping costs before completing your purchase.
    • Shipping Time: Shipping times vary depending on the shipping method selected. Standard shipping typically takes 3–7 business days, while expedited shipping may take 1–3 business days.
    • Tracking: You will receive a tracking number via email once your order has shipped, allowing you to track the progress of your delivery.

4. Order Modifications and Cancellations

  • Modifications: Once an order is placed, we begin processing it as quickly as possible to ensure timely shipping. If you need to make any changes, please contact us immediately at info@volsopic.com. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
  • Cancellations: If you wish to cancel your order, please contact us as soon as possible. If the order has not been processed or shipped, we can cancel it and issue a full refund. If the order has already been shipped, you will need to follow our return procedure.

5. Refunds and Returns

If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for instructions on how to return your products. Refunds will be issued in accordance with the terms of that policy.

6. Sales Promotions and Discounts

From time to time, we may offer promotions, sales, or discounts on our products. These promotions are subject to specific terms and conditions, including expiration dates, applicable products, and exclusions. Promotions cannot be applied retroactively to previous orders.

7. Limitations of Liability

While we make every effort to ensure that the information on our website is accurate and up-to-date, we cannot guarantee that all product descriptions, images, or prices are error-free. Volsopic is not responsible for any inaccuracies, omissions, or damages resulting from the use of our products or services.

8. Compliance with Laws

By purchasing from Volsopic, you agree to comply with all applicable local, state, and federal laws and regulations regarding the purchase, use, and delivery of our products. You are responsible for ensuring that you comply with any import/export regulations or restrictions in your area.

9. Customer Support

If you have any questions or need assistance regarding your order, please contact our customer service team at:

Effective Date: January 6, 2025

Thank you for choosing Volsopic for your premium food needs. We value your business and are here to provide you with the best service and products possible. If you have any questions or concerns, feel free to reach out to us.